Terms & Conditions

Thank you for being here. Every piece in this shop is painted by me, Priscilla, the artist behind Art By Prslla. These terms explain what you're getting when you buy my work, what stays with me as the artist, and how I take care of you as a collector. I've kept them in plain language. If anything is unclear, email me at prslla@artbyprslla.com and I'll happily explain.

By browsing this site or making a purchase, you agree to these terms.

Buying artwork

Originals. Each original painting is one of a kind and hand-painted by me. When an original sells, it's yours alone and won't be repainted or duplicated as another original.

Prints. Prints are reproductions of my original paintings. They are printed on archival paper. If they are limited editions, each one are numbered and hand signed, with the edition date listed on each print.

Authenticity. Every original comes signed and with a certificate of authenticity. Buying directly from me, here or at my in-person events, is the surest way to know your piece is genuine.

Colors. I photograph every piece as true to life as I can, but screens vary. Colors and textures may look slightly different in person.

Payment. Payments are processed securely by trusted third-party processors (Stripe and PayPal). I never see or store your card details.

What you own, and what stays with me

When you buy a painting or print, you own that physical piece. As the artist, I keep the copyright to the image, meaning the right to reproduce it. This is standard practice for artists and protects the value of the piece you're collecting.

Without my written permission, you may not:

  • Copy, scan, photograph or digitally reproduce the artwork to make prints, posters or other copies.

  • Put the image on products such as clothing, mugs, phone cases, home goods, packaging or anything else for sale.

  • Use the image in advertising, branding, logos or other commercial projects.

  • Create derivative works, NFTs or digital products from the image.

  • Use the image to train or prompt artificial intelligence tools, or to create AI-generated work in my style.

Keeping reproduction rights with the artist is what keeps an original truly original. It protects you as a collector as much as it protects me.

 

Shipping, damage and returns

Packing and shipping. I pack every piece by hand with care so it arrives safely. Orders ship within [3-5 business days] with tracking, and originals are fully insured in transit. I ship within the U.S.; I do ship internationally, email me about international orders.

If something arrives damaged. Please email me within 3 days of delivery with photos of the piece and the packaging. I'll make it right with a replacement, repair or full refund, and you won't pay for return shipping.

Returns.

  • Originals & Prints: You may return an original within 7 days of delivery for a full refund or exchange of equal value, in its original condition and packaging. The buyer covers return shipping.

Commissions

I love creating custom pieces, and I want you to be thrilled with yours from start to finish. Here’s how it works:

  1. Deposit to begin. A 50% deposit reserves your spot and lets me start your painting. The deposit is non-refundable once work has begun, since it covers materials and studio time.

  2. Progress updates. As your painting comes together, I’ll share a few progress photos so you can see it taking shape.

  3. Final approval. When it’s finished, I’ll send you photos of the completed piece to approve before anything ships. Small adjustments at the approval stage are included.

  4. Balance and delivery. Once you’ve approved it, the remaining 50% is due, and your painting ships within 3-5 business days of payment.

Because each commission is made just for you, custom pieces are final sale once approved and paid in full. Most commissions take about 2-3 weeks depending on size, and I’ll give you a timeline before we begin.

Images on this site and my social media

All artwork, photos and content on this website, Instagram and TikTok belong to Art By Prslla and are protected by U.S. and international copyright law. Sharing a link or reposting with credit to @artbyprslla is always welcome. Downloading images to reproduce, print, sell or use commercially is not allowed. The Art By Prslla name and logo may not be used without my written permission.

Seen my work being copied? If you spot my artwork on products, prints or listings that didn’t come from me, I’d be grateful if you let me know at prslla@artbyprslla.com. I actively protect my work and take action against unauthorized copies, including takedown requests and legal action where needed.

ArtByPrslla is not responsible for orders that have been lost or stolen once delivery has been verified and confirmed through shipping carrier tracking.